There is a charge of £2.75 for all UK mainland orders.
Standard UK delivery3-5 working days If an order is placed before 2pm then it is dispatched from our premises within two days via Royal Mail 2nd Class, Royal Mail Standard Parcels or a parcel courier service, depending on the size and weight of the order. We'll aim to deliver within 3 and 5 days.
ExceptionsCertain UK addresses are subject to different rates and timescales. These are: UK islands, e.g. Isle of Wight, Jersey, Isle of Jura, etc, Northern Ireland, parts of the Scottish Highlands, parts of Scotland. Many of our smaller products are dispatched via Royal Mail to the above areas and will still maintain the standard delivery status.
Special daysPlease note: that our couriers do not deliver on Bank Holidays including Good Friday. The delivery will be made the next working day.
Out of stock productsOccasionally we do sell out of certain prodcts. We make every effort to mark these products as "out of stock", but sometimes we make mistakes!
If we find that you have ordered a product that is out of stock, we will contact you to let you know how long delivery is likely to take. If the item is urgent, we will of course offer a full refund.
If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item to you. We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier or Royal Mail.
We are happy to discuss any need to exchange or return goods with customers directly, please feel free to call our friendly team on 01274 546001 or email firstname.lastname@example.org.